As described recently in our May 1 blog article, employee surveys can be an excellent means for assessing and improving employee engagement at your organization. However, the success of your annual survey initiative depends on a number of important factors, not the least of which is utilization of a survey design measuring a valid model – or as many behavioral statisticians call it, a “construct” – of employee engagement. As such, the best employee survey makes use of questions proven to get at the very heart of engagement. The following are just a few of the best survey questions we often recommend our clients utilize:
“I would proudly recommend this organization as a good place to work to a friend or relative.” – Research conducted by Avatar Solutions shows that engaged employees show a far greater willingness to recommend their employer within their close network, whether as an employer or provider of goods/services. This survey question has a strong positive correlation with engagement and may not only help you to determine whether your employees are engaged, but also whether they exhibit behaviors that give your organization a competitive advantage.
“My job gives me an opportunity to do the things I do best.” – Perhaps more than ever before, employees care deeply about their ability to experience personal and professional self-actualization in the workplace, which makes this one of the best survey questions you can include on your employee survey. Organizations or teams achieving low scores on this survey question should consider ways they can increase role alignment with employees’ skills, including expanding responsibilities and stretch activities for workers who have shown themselves willing and able to take on more.
“My coworkers are friendly and helpful.” – While it is perhaps easy for managers to dismiss employees’ satisfaction with their coworkers as a consideration demanding less attention than other matters, research has shown that the strength of an employee’s relationship with her colleagues is predictive of her relative willingness to seek career opportunities elsewhere. All other things being equal, a high-performing employee with friends in the workplace is generally less likely to leave voluntarily than an employee with weaker social bonds adhering them to their team. As such, this question ranks among the best survey questions.
These are just a few of the questions we often recommend our clients utilize when measuring employee engagement, satisfaction, or the state of a client’s organizational culture. Items like these appear on Avatar Solutions’ Employee Surveys, each of which, beyond our standard survey questions, includes space for the client to select a number of supplemental questions of their choosing, to ensure their interests and goals for the survey program are being met. Ultimately, the best employee survey is the one that, accurately measuring employee engagement, correlates strongly with important business outcomes like turnover rates or customer satisfaction. In this manner, Avatar Solutions’ Employee Surveys provide top value to organizations seeking to improve their workforce and business.